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 Want
to achieve top performance quickly, while cutting implementation costs?
VECTORsgi services get you there.
Whether you are installing a VECTOR
Solution, upgrading, or performing custom modifications, we offer
services designed to help you use each of our Solutions to its full
potential.
Implementation and upgrade
services
VECTORsgi implementation services,
including our VECTOR Education offerings, will bring your staff up to
speed quickly when a Solution is implemented. Our assistance can include
pre-installation organization, the development of interface programs,
comprehensive testing, and production support/follow-up/review.
Post-implementation services
include the evaluation of a Solution's performance against requirements,
and acquisition assimilation.
When it's time to upgrade, we will
review your current code and run a comparison to determine what custom
elements, if any, should be integrated into the upgraded Solution. We
offer specifically-tailored training for your staff, and annual, onsite
reviews ensure that your changing needs are addressed.
Maintenance
services
When you enter into an
annually-renewable maintenance agreement with VECTORsgi, you can contact
our telephone support center daily for Solution advice and assistance.
You will also be notified of each product upgrade release, which will be
delivered to you on request. Maintenance agreement customers are also
invited to participate in VECTOR educational workshops and user
meetings.
Data
protection and business continuity
Information privacy, business
continuity and disaster recovery are fundamental aspects of our
day-to-day activities at VECTORsgi. Maintaining the confidentiality,
integrity and availability of customer data, in accordance with the
Gramm-Leach-Bliley Act, is paramount. Carefully-constructed data
firewalls, intrusion detection systems, redundant technology
environments with strong process controls – as well as regular testing
and refinement of these systems – help us protect our customers from
losses and corruption of data. To cope with disasters of any kind, we
have established multiple redundant routing of telecommunications
circuits, and duplicate Internet service providers.
24/7 web
support
To get complete information on
VECTOR Solutions, report problems and download fixes, just go to
www.VECTORsgi.com, anytime.
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